Our aim is a service you are happy with. If something goes wrong, tell us quickly and we will make it right.
Draft for review — please have this document reviewed before launch.
If you are not satisfied with a service, please raise it with your professional at the time, or contact us within 24 hours of the appointment.
Depending on the situation we may offer a corrective service, a partial adjustment or a refund of the amount paid.
Payment is currently collected after the service. If prepaid or online payment options are introduced, amounts paid for cancelled appointments will be refunded to the original payment method.
Where a refund is approved, it is processed within 7 working days. Bank timelines may add a few days.
Unused services within a package can be refunded on a pro-rata basis after deducting the value of services already delivered.
Questions? Write to hello@glownest.in or call +91 90467 85218.
